Terms of Service

These Terms, our Privacy Notice, our Data Processing Addendum (DPA), and any order form together form the agreement between you ("Customer") and Job Flir.

You must be at least 18 and able to enter a binding contract. You are responsible for keeping credentials secure, for activity under your account, and for the actions of users you invite to your workspace.

Paid plans renew automatically for the same term unless cancelled before renewal. Fees are exclusive of VAT, GST, sales and similar taxes, which you are responsible for. We may change pricing on 30 days' notice; changes take effect at your next renewal.

Except where required by law (including the EU/UK 14-day consumer right of withdrawal described below), fees are non-refundable.

You agree not to:

• upload data you are not lawfully entitled to process;
• use the platform for unlawful discrimination or to make solely-automated decisions producing legal effects on candidates without meaningful human review;
• reverse engineer, scrape, or resell the platform;
• introduce malware, attempt to bypass security, or interfere with other customers;
• send spam or violate anti-spam laws (CAN-SPAM, GDPR/PECR, CASL).

You retain all rights in the data you upload ("Customer Data"). You grant Job Flir a worldwide, royalty-free licence to host, process, and transmit Customer Data solely to provide the service. Where Customer Data includes personal data, our DPA applies and includes the EU Standard Contractual Clauses and the UK International Data Transfer Addendum.

You warrant that you have a lawful basis to provide Customer Data, including candidate personal data, and that you have given the required notices to data subjects.

AI outputs (scores, summaries, explanations) are provided as decision support only. You are responsible for the final hiring decision and for complying with employment, equality, and anti-discrimination laws (including the EU AI Act, the EEOC guidance in the US, and NYC Local Law 144 where applicable).

Job Flir and its licensors own all rights in the platform, including software, models, design, and documentation. We grant you a non-exclusive, non-transferable right to use the platform during the subscription term. Feedback you provide may be used by us without restriction.

Each party will protect the other's confidential information with at least reasonable care and use it only to perform under these Terms. Customer Data is your confidential information.

We warrant that the platform will materially conform to our published documentation. EXCEPT AS EXPRESSLY STATED, THE PLATFORM IS PROVIDED "AS IS" AND WE DISCLAIM ALL OTHER WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMITTED BY LAW. Some jurisdictions do not allow disclaimers of implied warranties; in those jurisdictions our warranties are limited to the minimum required by law.

By you. You will defend and indemnify Job Flir against claims arising from Customer Data, your breach of Section 4, or your hiring decisions.

By us. We will defend you against third-party claims that the platform, used as permitted, infringes their intellectual property rights, and pay damages finally awarded.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS OR REVENUE. EACH PARTY'S TOTAL LIABILITY UNDER THESE TERMS IS CAPPED AT THE FEES PAID OR PAYABLE BY YOU IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY. NOTHING LIMITS LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR ANY OTHER LIABILITY THAT CANNOT BE LAWFULLY EXCLUDED.

Either party may terminate for material breach not cured within 30 days of notice. We may suspend the service immediately for security risks or non-payment. On termination you may export Customer Data for 30 days; afterwards we delete it as described in the Privacy Notice.

These Terms are governed by the laws of England and Wales, excluding conflict-of-laws rules. The courts of London have exclusive jurisdiction, except that either party may seek injunctive relief in any competent court. If you are a consumer resident in the EU/UK, you may also bring proceedings in the courts of your country of residence.

Consumers in the EU/UK have a 14-day right of withdrawal from the date of contract conclusion. By starting to use the platform during this period you consent to immediate performance and acknowledge that the right of withdrawal is lost once the service has been fully performed. Statutory consumer rights are not affected.

We may update these Terms. Material changes will be announced in-app or by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

Force majeure, no waiver, severability, assignment only with consent (except to an affiliate or in connection with a merger), and entire agreement clauses apply. Notices to Job Flir must be sent to legal@jobflir.com.

Questions about these Terms: legal@jobflir.com.